Head of Experience Design



England, London


£12,000 - £150,000

Job Type




Job Description

We are looking for a head of experience design to join a design business who are part of a boutique-y management consultancy.

The client:

The management consultancy have been around for 30 years and employ 1500 people across 25 offices, with London & New York each having about 300 people each. Their main two practice areas are customer experience & digital transformation.

In 2006 they set up an experience design business, since then they’ve won over 65 awards in 10 different industries! They help clients with their challenges, by creating experiences that matter and building things people love to use. They work on a huge range of projects from a corporate IT department to the head of marketing at a startup, doing anything from designing a new customer journey to building a new website.

The role:

They are looking for someone to head up the experience design side of things. It’s a role where you’ll provide direction and oversight to project teams, manage client relationships at the executive level, and focus on developing new business.

You will also be responsible for shaping, retaining and growing a team of experience design strategists and for building eminence in the market. You’ll integrate and apply innovative service design methods and approaches to optimise consumer, business and employee experiences across a broad base of clients and industries.

A really meaty role in a fast growing practice, based in a trendy central London office, with great benefits and bonus up to 30%. Apply now!

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